First and foremost what I miss with my previous job is acquiring technical skills.. I am technically savvy and loves to read and find out solutions to computer problems. I love to explore peculiar and difficult issue, and if I failed to provide answers I still pursue to gather information. But due to mismanagement, I lose motivation perform in my job but still wants to help my customers and never sound so annoying and mean on the phone.Now I am working with excel spreadsheets ALL the time more than 8hrs per day because sometimes I didn’t take my lunch and break. Another colleague noticed that it seems like our job is never ending, and he commented that’s the main reason why I want to get transferred to a technical support.
I feel so empty, sounds so OA but I sometimes feel that way. When somebody is asking me about technical specifications it seems like I no longer know how to explain it anymore. I’m grateful that I got regularized but I’m still hoping to be transferred to technical support next year no matter how many manuals written in PDF files I’ll read, I don’t care which I find it very challenging.
I love my course, I don’t get bored but its very difficult to emerge because there are a lot of genius on this field. Its just a matter of proper training, education and strategy to land in a job that I really want.